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P. 108

Hydrophone Handbook

              Warranty Policy

 Instruments:
 For repairs of all other Onda products, the customer is
 responsible for freight and all related shipment charges both to
 and from Onda. If repairs are to be performed at the customer
 site, the customer is responsible for the cost of travel and
 accommodation for Onda personnel.
 Calibrations:
 For calibration of hydrophones, the customer is responsible for
 freight and all related shipment charges both to and from
 Onda. Onda ensures that all Onda hydrophones are calibrated
 in accordance with IEC 62127-2. Please refer to the Calibration
 section for further details.
 NOTE: All products returned for re-calibration or repair must
 have a valid Return Materials Authorization (RMA) number
 issued prior to return and clearly marked on the return
 package.
 What This Warranty Does Not Cover
 The warranty does not cover:
 1. Any part of a product that has been altered, repaired, or

      misused in any way that, in the opinion of Onda, would
      affect the reliability or detracts from the performance of
      the product.
 2. Any damage or loss incurred in transportation of the
      product.
 3. Any labor involved in the removal and/or reinstallation of
      warranted equipment or parts on-site.
 4. Any damage caused by third party items such as software,
      oscilloscopes, computer, or peripheral devices added to the
      product after shipment.
 5. Any damage from service performed by an individual other
      than authorized Onda Technical Service personnel.

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